Bought an IdeaCentre HTPC from Lenovo. The idea is to stream Netflix, Hulu and other stuff on my TV. It works pretty well. I like it. I'm excited to use Windows 7 Media Center on it, which I've read is awesome. The unit shipped with Vista, but I was promised a "free" upgrade to Windows 7 once it came out. I would have to pay shipping and handling, but for an upgrade disc, what could that be, $5? $6? It's just a CD. Actually, Lenovo probably has a ISO file I could download, then they would just have to send me a serial number. We all win!
Except that shipping is $17 and there is no ISO.
Is $17 going to break my budget? No. But does it cost $17 to ship a CD? No. It's the principle of the thing that has me upset. I called to clarify, and was basically told that it's $17, there is no download, and if I'm unhappy I could return the unit after paying for return shipping and a 15% restock fee.
Now that's what I call customer service!
This was my first, and last, purchase from Lenovo. Crazy that they would choose to alienate someone who actually likes their product over a bogus shipping charge.
Ok - so the Lenovo thinkpad crashed last week, and I bought a new computer - Toshiba. I like it fine, so far - as much as I can like anything electronic.
ReplyDeleteSince the hard drive was shot to hell in the Lenovo but I did not smash it to pieces, I am told I can buy an $89 hard drive and have a new (sort of) laptop. Trouble is these douchebags no longer give you a system disc when you buy it, and the ass clowns at Lenovo want me to pay $59 for another operating software/restore discs
I am trying to steal it but cannot find the proper system for my C550 Thinkpad - not even on the torrents.
Any ideas ? I am NOT going to pay these fucksticks for the system I got with their shitty product.